NHS Electronic Prescription Service
We have been live with the NHS Electronic Prescription Service since May 2011, and (admittedly after a few teething troubles) things are really now going well. Almost all of our local pharmacies are now live with EPS and accepting electronic prescriptions. We are still waiting on one or two more!
We have almost 6000 patients on repeat prescriptions so we are very keen to move as many patients as possible onto this service, for reasons outlined below. There are benefits all round, benefits for you, as the patient, benefits for the pharmacist, and benefits for our staff and ourselves.
The key benefits are
1. We can send "acute" prescriptions electronically to your chosen (nominated) pharmacy, like an email, and it arrives there instantly.
2. We can send repeat prescriptions likewise, and they arrive almost immediately. Because the electronic repeat prescriptions are processed more easily and simply in our surgery when it is electronic, there is no chance of prescriptions being delayed or going missing. No electronic scripts have been lost nationally since the service was introduced
3. if you are on regular daily medication, we can set up a "standing order" ( called ELECTRONIC REPEAT DISPENSING) to automatically send the prescription to your nominated pharmacy every 2 months, without you having to do anything - no need to order them as previously, no need to ask the pharmacy to order them, no need to do anything! They just arrive automatically at the pharmacy 7 days before they are due, to ensure that the pharmacy can have them ready for you to collect - this is likely to mean no missing items, no shortages which would result in you having to come back for additional medication. When you have your annual review appointment at the surgery, we can reauthorise your medication for 12 months, and set the standing order up. The benefit to YOU as a patient is that you have to remember nothing, other than to turn up to collect, and for us, a massive benefit in that we only need to process your repeat prescriptions once in 12 months, instead of 6 times!! If you are on several items, we will ensure that they all arrive at the pharmacy on the same date, by `synchronising` your medications when we set up the standing order / repeat dispensing. The only items which cannot be sent in this way are items which you need on an irregular or intermittent basis, for example some inhalers, creams, painkillers etc. These still have to be ordered, but can still be sent electronically once ordered. If a change is made to your treatment regime during the 12 month period, we can easily change your repeat prescriptions.
4.If an item needs to be changed, it is much more easily done in the electronic environment, than in the paper world!
So what do you have to do to start using this service - simply choose your "nominated" pharmacy, and either sign up at the pharmacy, or at the surgery. Our staff can `nominate` for you at your request.
From that point onwards, your prescriptions will always, and automatically be sent there unless you tell us otherwise.
If you wish to change your nominated pharmacy to a different one, this can be done in an instant, and the previous pharmacist will not be aware of it.
Some patients however, are NOT suitable for this service - if you are the sort of person that likes to use a different pharmacy every time, then this service is probably not for you.
We know that there are some patients who had less than perfect experience in the early days, and who opted out....we would really like you to reconsider now, and choose your preferred pharmacy, and let us know, or sign up at the pharmacy.
The reason we are so keen on this is that repeat prescription services are such a massive part of our workload, that anything we can do to simplify it, and reduce our workload, will take pressure off us, and hopefully improve services to you.
If you have any questions please contact Debbie or Wendy, our medicines management team, to clarify, on extension 1020 at the surgery.
For more details, please to
visit the following website, for up to date information:
How Do I....
Obtain A Repeat Prescription?
If agreed by the doctor, repeat prescriptions can be obtained without an appointment. Request for
prescriptions can be made on the form below, by sending in a repeat prescription request with a stamped
addressed envelope, or by handing your request slip in at reception, or by handing your request to any one
of the following pharmacies.
|Boots, Urmston or Stretford
||0161 748 2317/865 7062
|Reeds Chemist, Urmston
||0161 748 2438
| Boots, Davyhulme
||0161 748 3016
||0161 748 2090/748 5472/748 1926
| Lostock Pharmacy, Stretford
||0161 865 1603
|Lloyds Pharmacy, Urmston & Davyhulme
||0161 748 2966/748 2199
| Urmston Pharmacy, Urmston
||0161 864 3733
|Boots, Trafford Retail Park
||0161 748 7836
||0161 747 2277
|We cannot accept repeat prescription requests by
Always allow at least 72 hours before you call to collect your prescription, which can be either from one of the above pharmacies or allow 48 hours if collecting from the surgery. Some local pharmacies offer a delivery service.
We also offer REPEAT PRESCRIPTION ORDERING ONLINE 24 HOURS A DAY using the form below. Please remember to calculate the collection time allowing 48 working hours from a Pharmacy or 48 hours if collecting from the surgery Monday to Friday, following your request.
Please refer to the information above for prescription requests.