Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • bring or post the paper form to the surgery, Monday to Friday from 8.30am to 6.30pm
  • hand the form into a local pharmacy; please view the list below
Boots, Urmston or Stretford 0161 748 2317/865 7062
Reeds Chemist, Urmston 0161 748 2438
Boots Pharmacy, Davyhulme 0161 748 3016
Well Pharmacy 0161 748 2090/748 5472/748 1926
Lostock Pharmacy, Stretford 0161 865 1603
Lloyds Pharmacy, Urmston & Davyhulme 0161 748 2966/748 2199
Urmston Pharmacy, Urmston 0161 864 3733
Boots, Trafford Retail Park 0161 748 7836
Malcolms Pharmacy, Urmston 0161 747 2277
Conrans Pharmacy 0161 755 0389
Sainsbury’s Pharmacy 0161 911 5400

We do not take repeat prescription requests over the phone or email.


NHS App

A sandwich in the top left corner with a mobile phone in bottom of the image which says “order a repeat prescription” on screen. Text reads; call your GP practice on your precious lunch break or just tap the App.

Order repeat prescriptions on the NHS App

Check test results, order repeat prescriptions and much more. Manage your health the easy way with the NHS App.

Login to NHS App

Collecting your prescription

Please allow two full working days for prescriptions to be processed.

Due to the high volume of prescriptions we are unable to contact patients to let them know their prescription is ready for collection.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

NHS Electronic Prescription Services

This service allows prescriptions to be sent electronically from the surgery to your nominated pharmacy for collection. Please speak to your chosen pharmacy or at our reception if you would like to use this service.

Minor Ailments Service

Our local chemists offer a Minor Ailments Scheme which enables patients to get some medications without prescription.

Please click here to see details of medications available over the counter.

Prescribing Guidance

In March 2018 NHS England published new prescribing guidance covering 35 minor, short term health conditions which are either self-limiting or suitable for self-care.

A ‘self-limiting’ condition does not require any medical advice or treatment as it will usually clear up on its own (such as sore throats, coughs, colds and viruses) and a ‘minor illness that is suitable for self-care’ can be treated with items that can be purchased over the counter from a pharmacy.

The guidance from NHS England recommends that GPs no longer prescribe medicines that are readily available over the counter at pharmacies. Please click here for further details.